- Small World - Mark Buchanan
- Linked: How Everything Is Connected to Everything Else and What It Means for Business, Science, and Everyday Life - Albert-Laszlo Barabasi
- Tipping Point – Malcolm Gladwell
Why now? Because with the improvements in business intelligence and analytics modelling, we can now really begin to understand and map online networks, and identify the ‘hubs’ or key people that we should be engaging with to turn them into advocates in order to drive take-up through word of mouth. With the ubiquity and popularity of blogs, reviews and the web, this area is turning into a marketing tool that should be taken extremely seriously. It might also help us figure out how a volunteer network might function and where we need to focus within it.
Complex networks like those involving people, although seemingly random, surprisingly do actually follow patterns that can be mapped, and essentially fall into two categories – small-world networks and scale free networks. If networks were linear i.e. A knows B, and B knows C, and so on... the link between A and Z would involve 26 steps; and any knowledge, opinion or influence Z might have would be pretty much inaccessible to A.
Small world networks however essentially describe a pattern of interconnectedness that involves a degree of randomness, i.e. maybe B also knows M and X, and maybe X knows Z, which dramatically improves the connectedness between A and Z. The originally studies in this area were carried out by Stanley Milgram who was responsible for identifying the phenomenon we now know as “6 degrees of separation”. Yes, it’s not a myth!
If any of this interests you, check out what the specialists have to say on the network weaving blog online.