I attended the ARC Retail Conference this morning and gave a breakfast briefing with some of my Charteris colleagues on Cross-Channel Retailing - see slides below.
It covers 3 critical challenges that retailers are facing right now and how they could start to address them by developing low cost, high benefit customer propositions through leveraging the channel assets they already have. Here's the slides. If you want to know more just drop me an email and we'll be more than happy to have a chat.
